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An all-new Rewards experience is coming to you soon

Rewards Relaunch

Your loyalty programme is changing to an all-new programme that provides you with exceptional value and benefits that meet your needs. A simple rewards programme that’s accessible through the FAB Mobile app and Online banking is coming soon.

More Rewards

Unveiling new ways to earn Rewards on your card spending and everyday banking. The more you bank with FAB, the more you get rewarded.


More ways to use your Rewards

Exciting new redemption options to select from with some great features at your fingertips.

  • All your Rewards will be available through the FAB Mobile app and Online banking – view them anytime and redeem instantly through the app
  • More ways to redeem your points - including online and in-store with our retail partners
  • More redemption partners than ever before across travel, shopping, dining and cashback
  • More ways to earn Rewards across various everyday banking transactions including accounts, savings, credit cards and loans

Transitioning to the new world of Rewards is automatic and hassle-free:

  • Your existing Rewards balance will automatically be migrated at the equivalent current value
  • Your existing points expiry will continue to apply
  • You will be notified upon the switchover to the new programme on 12 October 2020

Bear with us, while we make a few changes to get ready.

  • To make all this happen for you, you will not be able to redeem points on your current loyalty programme from 5 to 11 October 2020, but you can continue to earn points as normal


Frequently Asked Questions

If you currently earn rewards as part of the FAB Stars, First Rewards, First Miles, First Green Rewards, First Cashback Programme, FAB Cashback credit card or FAB Accelerator programmes,your existing rewards balance will be migrated to the new programme with new ways to earn, redeem and experience your rewards.

Your existing current loyalty points balance earned until the launch of the new programme will be migrated at the equivalent current value with no change. You can check your current points balance on your statement.

Yes, you will enjoy exceptional value and rewards with the new programme. You’ll have more ways to redeem your points - including online and in-store with our retail partners across travel, shopping, dining and cashback. You’ll also have more ways to earn rewards across your everyday banking including on your account transactions, savings, credit cards and loans.

Yes, in addition to the existing redemption options you currently benefit from, new redemption options will give you more choice, flexibility and freedom to use your rewards the way you want including cashback, e-gift vouchers, miles exchange, utility bill payments, travel, in-store shopping and a lot more.

Your rewards value will be enhanced and your experience, upgraded. You will be notified on the conversion values and new programme’s structure.

FAB Rewards is your banking loyalty programme that rewards you for your everyday card spending, account balances, and other banking interactions. You automatically earn Rewards while banking with FAB redeemable for a wide range of exciting options including cashback, e-gift vouchers, miles exchange, utility bill payments, travel, in-store shopping and a lot more.

No, you are automatically enrolled into the programme.

You can use your FAB Rewards for:
  • Shopping in-store by using your rewards as a payment option at the point of sale
  • E-gift cards and shopping vouchers downloadable instantly using your FAB Mobile App
  • Transaction reimbursements to offset any of your shopping or selected bank charges
  • Cashback, processed real time directly to your card statement upon request
  • Miles exchange to your Etihad Guest or Emirates Skywards frequent flyer number
  • Utility bill payments by using your rewards as a payment option to pay your Du, Etisalat, Salik, DEWA, ADDC, AADC, FEWA, SEWA bills with FAB Mobile
  • Airline tickets, hotel stays and travel services through FAB Rewards travel

The conversion was based on your existing points balance as of 1 October 2020 and you may have had further points earned, redeemed or points that expired.

Terms and conditions apply.
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