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Online Banking

Frequently asked questions


How can I access FAB Online Banking?

If you are an existing Online Banking user, you will need to create a new login password as follows:

  • Visit the official FAB website www.bankfab.com, click "Log in" and select "Personal Online Banking (UAE)"
  • Enter your Customer ID number / debit / credit card number
  • Enter the One Time Password (Split OTP) – 3 digits sent to your registered mobile number and 3 digits sent to your registered email address (in a password protected PDF attachment)
  • Create a new password

To see a short video on the Online Banking service, please click here.

What are the key features of FAB’s Online Banking service?

The new Online Banking service provides you with a wide range of features, including:

  • View and download your account/credit card statements
  • View unbilled transactions for debit cards and credit cards
  • Requesting new cheque books
  • Debit card and credit card activations and PIN resets
  • Updating your personal details such as Emirates ID details, account / credit card email address and mobile number
  • Fund transfer service (within own accounts, other FAB accounts, other banks within the UAE, international transfer, SMS cash transfer, credit card payments and charity)
  • Instant and automatic utility bill payments to AADC, ADDC, DEWA, du, Etisalat, FEWA, SALIK and SEWA
  • Set up future dated and recurring money transfers
  • Apply for other banking products
  • Beneficiary creation and payments
  • Instant remittance transfers with live foreign exchange rates to India
  • A single view of your investment portfolio, including mutual funds
  • Instant charitable donations
  • Convert your eligible credit card transactions into an easy payment plan
  • Instant processing of credit card balance transfers and quick cash requests
  • Requesting loan payment deferrals
  • Instant iSave account opening
  • Instant term deposit booking
  • Available in English and Arabic

We are currently experiencing higher call volumes than usual. We encourage you to use the FAB Mobile app and check our FAQs page.



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