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Online Banking

Frequently asked questions

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How can I access FAB Online Banking?

If you are an existing Online Banking user, you will need to create a new login password as follows:

  • Visit the official FAB website www.bankfab.com, click "Log in" and select "Personal Online Banking (UAE)"
  • Enter your Customer ID number / debit / credit card number
  • Enter the One Time Password (Split OTP) – 3 digits sent to your registered mobile number and 3 digits sent to your registered email address (in a password protected PDF attachment)
  • Create a new password

To see a short video on the Online Banking service, please click here.

What are the key features of FAB’s Online Banking service?

The new Online Banking service provides you with a wide range of features, including:

  • View and download your account/credit card statements
  • View unbilled transactions for debit cards and credit cards
  • Requesting new cheque books
  • Debit card and credit card activations and PIN resets
  • Updating your personal details such as Emirates ID details, account / credit card email address and mobile number
  • Fund transfer service (within own accounts, other FAB accounts, other banks within the UAE, international transfer, SMS cash transfer, credit card payments and charity)
  • Instant and automatic utility bill payments to AADC, ADDC, DEWA, du, Etisalat, FEWA, SALIK and SEWA
  • Set up future dated and recurring money transfers
  • Apply for other banking products
  • Beneficiary creation and payments
  • Instant remittance transfers with live foreign exchange rates to India
  • A single view of your investment portfolio, including mutual funds
  • Instant charitable donations
  • Convert your eligible credit card transactions into an easy payment plan
  • Instant processing of credit card balance transfers and quick cash requests
  • Requesting loan payment deferrals
  • Instant iSave account opening
  • Instant term deposit booking
  • Available in English and Arabic

We are currently experiencing higher call volumes than usual. We encourage you to use the FAB Mobile app and check our FAQs page.

 

 

Customer Service

600525500

International

+971(2)6811511

Ratibi Service

600522298

International

+971(2)4996279

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First Abu Dhabi Bank

First Abu Dhabi Bank P.J.S.C

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