You can update your mobile number via the FAB Mobile app, Internet Banking or IVR (telephone banking).
On the FAB Mobile app, from the Home Page, go to 'Personal Profile' and select the 'Personal Details' tab. You can then edit your personal details e.g. phone number or email address.
On the Internet Banking main page, select 'Services' opion -> select 'Other Services' tab -> Select 'Update Mobile Number' option.
On IVR (telephone banking), select language option -> press 2 for Credit Cards -> press 7 for Mobile Number Change OR select language option -> press 3 for Accounts and Loans -> press 4 for Mobile Number Change.
To use our IVR (telephone banking) option, you may call our 24-hour Contact Centre on 600 52 5500
(within the UAE) or +971 2 681 1511
(outside the UAE).
Alternatively, you can visit any of the nearest branches listed on the website
and our customer service representative would be happy to assist you.