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eDirham G2 Al Haslah Cards

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G2 Al Haslah Card Redemptions

In case of a cash redemption request for your Al Haslah G2 Card, please visit any FAB branch with the following documents:

Blue, Red, Green and Gold Individuals:

  • Your valid Emirates ID Card, or valid original passport (non-residence)
  • Physical G2 Al Haslah Card

Gold and Silver corporate cards:

  • Valid Emirates ID Card
  • Physical G2 Al Haslah Card
  • Company letter authorising the redemption of the balance along with the G2 Al Haslah Cardholder

The cardholder/authorised person will have to visit the FAB branch along with the original card and authorisation letter, with the same request communicated on his/her company letterhead, which should also be signed and stamped.

Note: If your G2 Al Haslah Card is lost, please contact FAB’s customer call centre: 600 500 201 and follow the instructions given by your FAB agent.


G2 Al Haslah Card Disputes

In case of a dispute, please call the FAB customer contact centre on the following number: 600 500 201 and follow the instructions provided by the call centre agent.

Customer Service

600525500

International

+971(2)6811511

eDirham Service

600500201

International

+971(2)4996125

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