First Abu Dhabi BankFirst Abu Dhabi Bank P.J.S.C
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We know you may be worried about being impacted financially due to coronavirus (COVID-19), and we want to support you.
We kindly ask you to minimise visits to the branches where possible, and to use alternative banking channels.
BANKING AT HOME
FAB Mobile Banking App and Online Banking are available 24/7 – you can use these wherever you are!
Check for branch service updates. Some of our smaller branches / cash shops opening times may vary.
Using contactless payment methods instead of cash is a way of avoiding the kind of contact that can spread the coronavirus.
Prepare and prevent for more peace of mind by making sure you’re well prepared.
In line with the measures we are taking in response to the COVID-19 coronavirus, we have discontinued a number of banking services in our branches and contact centres, listed in the table. However, you can continue to access these services through the mobile app and online banking portal
|Discontinued services in branches and contact centres but available online|
|Funds transfers within the UAE (within FAB and to other banks)|
|Funds transfers to non-UAE banks|
|Activating a new card|
|Updating your email address|
|Updating your mobile phone number|
|Updating your Emirates ID details|
|Requesting a new cheque book|
|Downloading an e-statement|
You can manage your everyday finances 24/7 from your smartphone or by using online banking
Avoid personal contact. Simply tap your card and pay alternatively, you can use mobile payments
Our 24/7, secure way to carry out credit card related banking activities on the go
Send “Hi” on WhatsApp to +971 600 525 500 from your FAB registered number
We will contact you via SMS and email for the latest updates
For extra help, our contact centres are here to support
Stay aware of Government advice and only follow official sources
Breaking news, statements and reactions from sources around the world. Read the latest announcements about COVID-19 and advice for your situation. Find out how we are monitoring and responding to the outbreak.
The World Health Organisation (WHO) and your local health authorities are the best sources for the latest medical information about the outbreak.
The Ministry of Health and Prevention is offering a COVID-19 virtual doctor to guide you through the Coronavirus Assessment Tool. This is not a substitute for professional medical advice, diagnosis or treatment.