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Fraud & Security

At FAB, protecting our customers from fraud is a key priority and we take pride in our stellar record of doing so.
We are always working to keep you safe by adopting global best practices in all we do. Rest assured that as our digital channels become more prevalent, they are matched in levels of security.


Last Update: 9:00 AM, Thursday 23 July 2020


Always remember

01.

Never share your password, PIN or a one-time password (OTP) with another person

02.

Be careful when posting financial and personal information on the internet

03.

Do not open suspicious emails or click on suspicious links

04.

Keep your devices updated with latest anti-virus and malware protection

Working together to keep you safe


Fraud and Security

Together against fraud

At FAB, sophisticated near real-time monitoring technology can recognise suspicious transactions, backed by a dedicated team, who can take quick action as and when required.

If you believe that you are a victim to fraud, please contact our call centre or report your case to the UAE Banks Federation.

We are currently experiencing higher call volumes than usual. We encourage you to use the FAB Mobile app and check our FAQs page.

 

 

Customer Service

600525500

International

+971(2)6811511

Ratibi Service

600522298

International

+971(2)4996279

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First Abu Dhabi Bank

First Abu Dhabi Bank P.J.S.C

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