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  • egypt Egypt

Online Banking

online banking

FAB Egypt new Online Banking brings you seamless, convenient and secure access to your banking.

See your FAB Egypt account and card details, balances and transaction histories. Transfer money between your FAB Egypt accounts, and to accounts with other banks in the Egypt, Pay your FAB Egypt cards, download your transactions statements, and take advantage of our wide range of online services – all on our newly designed online banking.

Brand new design, available on your computer, tablet and smartphone

Online banking has been completely redesigned, to make your banking even more straightforward. Along with the new design, we’ve added a host of features…

Transfer Fund easily

Make fund transfer to your own accounts, to other accounts within FAB-Egypt and to accounts with other banks in Egypt with special discount on fund transfer fees for transfer within Egypt in EGP currency

Easy cards payment

Make FAB credit card payments directly from your account

Stay Alert

Set alerts for your account activity to keep you up to date with changes in foreign currencies , debit and credit transactions on your account

Complete control over your accounts and cards

See all of your accounts, cards, loans, and funds in a single place. Download statements, block /unblock cards and receive SMS for your transactions.

A wide range of online services

Use our online services to request cheque book, apply for loans, and view the latest update of the FX rates

High level of security

One Time Password (OTP) authentication for login and transactions

Available in English and Arabic

Entire interface is available in Arabic

Features and functions:


Transfers and payments

  1. Make Fund transfer between your own
  2. Make Fund transfer to any other FAB Egypt Account
  3. Make Fund transfer to other banks account inside Egypt. (Swift).
  4. Special discounts on fund transfer fees for transfer within Egypt in EGP currency
  5. Pay your FAB credit cards
  6. Create and manage your beneficiaries

Accounts

  1. View your account balance and details
  2. View your recent transactions
  3. Download transaction statements
  4. Give your accounts nicknames so they’re easy to find

Cards

  1. View your card balance and details
  2. View your recent transactions
  3. Download transaction statements
  4. Block / Unblock cards
  5. Give your cards nicknames so they’re easy to find

Loans

  1. See your loans balances and payment history

Alerts and notifications

Customisable notifications and alerts to keep you up to date with the following:

  1. Foreign exchange rates
  2. Debit transactions on your accounts
  3. Credit transactions on your accounts

How do I register?

Get started by either:

1. Visiting the branch to sign the Online Banking subscription form:

  1. You will be given your username and password
  2. Your token details will be sent to your registered email (please make sure that your email address is up to date)

2. Contact the call centre to apply:

  1. You will be given your username and password when you visit the branch. Note: You will need to sign the Online Banking subscription form when you visit the branch to collect your username and password
  2. Your token details will be sent to your registered email (please make sure that your email address is up to date)

How do I access Online Banking?

To access our Egypt Online banking you should have the following:

  1. A User ID
  2. Your Password
  3. A One Time Password generated by token

What is the token?

Our Bank in Egypt provides you with a soft token application which can be downloaded from the mobile app store (Entrust Identity Guard)

  1. The soft token application is used to generate the secure OTP (One Time Password)
  2. Each customer registered for our Egypt Online Banking will receive an email with his/her token details.

How do I activate my User ID and Password?

After receiving your username and password from the branch, please contact our call centre on 19977 to activate it.

What is the OTP (One Time Password)?

  1. It is an 8 digit security code
  2. It has an expiry time limit

When should you use the OTP (One Time Password)?

The OTP should be used each time you login and each time you perform transaction

How do I activate the soft token application to generate the OTP?

To start using the soft token application, you first need to activate it.

Token Activation Process:
The bank will send your token details to your registered email address.

The email will contain information about how to activate your token, similar to the below:
Download the soft token application from your mobile app store (Application name: Entrust Identity Guard)
Insert the following four 4 “fields” of information needed for the soft token application either using the QR code or manually:

Address
b. Name
c. Serial Number
d. Activation Code


Note: (the above information will be sent to your registered email address) Create your personal pin on the soft token application (you can change your pin at anytime) A registration code will appear. Either activate your token by giving the registration code to the branch or to the call centre by calling 19977.


Note: Keep a record of the registration code (i.e. write it down/take a screenshot) until you visit the branch or contact the call centre to avoid repeating the above steps in case you lose the registration code.


Once the token has been activated, you can simply launch the soft token application to generate the One Time Password (OTP) every time the system requests an OTP.


savings landing page

Savings Accounts

We have a range of savings accounts to meet your individual needs.

credit cards

Credit Cards

We offer a wide range of credit cards with great benefits and protection. Compare our cards for more details.

borrow

Loans

Discover a range of ways to borrow with FAB, whatever your financial need, from buying a car to owning a home.

Contact Us

Telephone


Egypt Helpline

19977


International Helpline

+20 2 19977

+20 2 240 75360

Working Hours


Sunday to Thursday
8:30 am to 5:00 pm

Mall Branches


Saturday to Friday
11:00 am to 8:00 pm

Regional Office

 

143, Banks Zone, New Cairo,

P.O. Box 278, Fifth Settlement,

Cairo 11835

 

Swift Code: NBADEGCAPSU