Egypt 
First Abu Dhabi Bank
First Abu Dhabi Bank P.J.S.CGET - On the app Store
Online Banking
FAB Egypt new Online Banking brings you seamless, convenient and secure access to your banking.
See your FAB Egypt account and card details, balances and transaction histories. Transfer money between your FAB Egypt accounts, and to accounts with other banks in the Egypt, Pay your FAB Egypt cards, download your transactions statements, and take advantage of our wide range of online services – all on our newly designed online banking.
Brand new design, available on your computer, tablet and smartphone
Online banking has been completely redesigned, to make your banking even more straightforward. Along with the new design, we’ve added a host of features…
Transfer Fund easily
Make fund transfer to your own accounts, to other accounts within FAB-Egypt and to accounts with other banks in Egypt with special discount on fund transfer fees for transfer within Egypt in EGP currency
Easy cards payment
Make FAB credit card payments directly from your account
Stay Alert
Set alerts for your account activity to keep you up to date with changes in foreign currencies , debit and credit transactions on your account
Complete control over your accounts and cards
See all of your accounts, cards, loans, and funds in a single place. Download statements, block /unblock cards and receive SMS for your transactions.
A wide range of online services
Use our online services to request cheque book, apply for loans, and view the latest update of the FX rates
High level of security
One Time Password (OTP) authentication for login and transactions
Available in English and Arabic
Entire interface is available in Arabic
Features and functions:
Transfers and payments
- Make Fund transfer between your own
- Make Fund transfer to any other FAB Egypt Account
- Make Fund transfer to other banks account inside Egypt. (Swift).
- Special discounts on fund transfer fees for transfer within Egypt in EGP currency
- Pay your FAB credit cards
- Create and manage your beneficiaries
Accounts
- View your account balance and details
- View your recent transactions
- Download transaction statements
- Give your accounts nicknames so they’re easy to find
Cards
- View your card balance and details
- View your recent transactions
- Download transaction statements
- Block / Unblock cards
- Give your cards nicknames so they’re easy to find
Loans
- See your loans balances and payment history
Alerts and notifications
Customisable notifications and alerts to keep you up to date with the following:
- Foreign exchange rates
- Debit transactions on your accounts
- Credit transactions on your accounts
How do I register?
Get started by either:
1. Visiting the branch to sign the Online Banking subscription form:
- You will be given your username and password
- Your token details will be sent to your registered email (please make sure that your email address is up to date)
2. Contact the call centre to apply:
- You will be given your username and password when you visit the branch. Note: You will need to sign the Online Banking subscription form when you visit the branch to collect your username and password
- Your token details will be sent to your registered email (please make sure that your email address is up to date)
How do I access Online Banking?
To access our Egypt Online banking you should have the following:
- A User ID
- Your Password
- A One Time Password generated by token
What is the token?
Our Bank in Egypt provides you with a soft token application which can be downloaded from the mobile app store (Entrust Identity Guard)
- The soft token application is used to generate the secure OTP (One Time Password)
- Each customer registered for our Egypt Online Banking will receive an email with his/her token details.
How do I activate my User ID and Password?
After receiving your username
and password from the branch,
please contact our call centre on
19977 to activate it.
What is the OTP (One Time Password)?
- It is an 8 digit security code
- It has an expiry time limit
When should you use the OTP (One Time Password)?
The OTP should be used each time you login and each time you perform transaction
How do I activate the soft token application to generate the OTP?
To start using the soft token
application, you first need to
activate it.
Token Activation Process:
The bank will send your token details to your registered email address.
The email will contain information about how to activate your token, similar to the below:
Download the soft token application
from your mobile app store
(Application name: Entrust Identity
Guard)
Insert the following four 4 “fields” of
information needed for the soft
token application either using the
QR code or manually:
Address
b. Name
c. Serial Number
d. Activation Code
Note: (the above information will
be sent to your registered email address)
Create your personal pin on the soft token
application (you can change your pin at anytime)
A registration code will appear. Either activate
your token by giving the registration code to the
branch or to the call centre by calling 19977.
Note: Keep a record of the registration code (i.e. write it down/take a screenshot) until you visit the branch or contact the call centre to avoid repeating the above steps in case you lose the registration code.
Once the token has been activated, you can simply launch the soft token application to generate the One Time Password (OTP) every time the system requests an OTP.