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  • egypt Egypt

Online and Mobile Banking

online banking

Enjoy seamless, convenient and secure access to your banking anytime, anywhere…

Access FAB Online Banking or the ‘FAB Egypt’ Mobile Banking app in order to:

  • View account / credit card / loan balance details and transaction details
  • Make funds transfers between your account and to other accounts within Egypt
  • Pay your FAB Credit Card
  • View foreign exchange rates
  • Block lost / stolen card

How do I register?

  • Create your Online Account by visiting FAB Egypt Online Banking login page or download the ‘FAB Egypt’ app from the Apple Store or Google Play
  • Choose “Register”
  • Choose a username and password for your account
  • You will need to enter some information such as your Customer Number , Account Number, Debit Card / Credit Card Number for identification
  • You will have to enter your Debit Card PIN or a One-Time-Password that is sent to the mobile number registered
  • Once confirmation message appears, you will be able to access your accounts through FAB Egypt Online Banking or the FAB Egypt Mobile Banking app.

How do I access FAB Egypt Online Banking?


How do I access the FAB Egypt Mobile Banking app?

  1. You will first need to activate your account as indicated above in the ‘How do I register?’ section
  2. Download the ‘FAB Egypt’ app from the Apple Store or Google Play store, or you can scan the QR code below.

    FAB Egypt Mobile App FAB Egypt Mobile App
  3. Access the FAB Egypt mobile app using your username and password

What is the soft token?

The soft token is a software-based security token that generates a One-Time-Password (OTP). You can generate this OTP via the ‘Entrust Identify Guard’ mobile application.


When do I need to use the One-Time-Password (OTP)?

The OTP should be used every time you perform a transaction.


How do I activate the soft token application to generate the OTP?

To start using the soft token application, you first need to activate it.


Token Activation Process:

  • You can download the soft token application ‘Entrust Identity Guard’ by scanning the QR code shown below.
  • You will need to login to your FAB Egypt Online Account
  • Navigate to “Activate soft token” under “ Settings” in the menu
  • Choose “Send one-time password”
  • Enter the One-Time-Password (OTP) sent to your mobile number which is registered with FAB
  • Follow the steps displayed on the screen
  • Once the token has been activated, you can simply launch the soft token application to generate the OTP every time the system requests an OTP

How can I reset my password in case I forgot it?

  • Visit the FAB Egypt Online Banking login page
  • Choose “Forgot your password?”
  • You will need to enter Customer Number, Account Number or Credit Card Number for identification
  • You will have to login using your username and the OTP received
  • You will be asked to set up a new password after successfully logging in

How do I reactivate the soft token application in case I changed my mobile number?

  • Download the soft token application ‘Entrust Identity Guard’ by scanning the QR code shown below.
  • You will need to login to your FAB Egypt Online Account
  • Navigate to “Reactivate soft token” under “ Settings” in the menu
  • Choose “Send One-Time-Password”
  • Enter the One-Time-Password (OTP)_ sent to your mobile number which is registered with FAB
  • Choose the option to delete existing token
  • Follow the steps displayed on the screen
  • Once the token has been activated, you can simply launch the soft token application to generate the OTP every time an OTP is requested

How do I reset the PIN of my soft token application in case I forgot my PIN?

  • Download the soft token application ‘Entrust Identity Guard’ by scanning the QR code shown below.
  • You will need to login to your FAB Egypt Online Account
  • Navigate to “Reactivate soft token” under “ Settings” in the menu
  • Choose “Send One-Time-Password ”
  • Enter the OTP sent to your mobile number which is registered with FAB
  • Choose the option to delete existing token
  • Follow the steps displayed on the screen
  • Once the token has been activated, you can simply launch the soft token application to generate the OTP every time the system requests an OTP.

How do I unlock my soft token application in case I enter my PIN incorrectly multiple times?

  • You will need to login to your FAB Egypt Online Account
  • Navigate to “Reactivate soft token” under “ Settings” in the menu
  • Choose “Send One-Time-Password'
  • Enter the One-Time-Password (OTP) sent to your mobile number which is registered with FAB
  • Choose the option to delete existing token
  • Follow the steps displayed on the screen
  • Once the token has been activated, you can simply launch the soft token application to generate the OTP every time an OTP is requested

Customer Service

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