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Security and Certifications

Please refrain from sharing your account details and OTP with anyone who contacts you via SMS, WhatsApp or email posing as FAB and claiming that you won a prize or that your account has been blocked or has expired. If you receive any suspicious messages or believe your account was compromised, please report this to , or to the FAB Contact Centre +91 22 33311111.


Your complete security checklist.

US Patriot Act Certification

As a bank that maintains correspondent accounts in the United States, and in order to prevent money laundering, we have completed US Patriot Act certification for use by any financial institution that requires it.

AML Certifications

AML or Anti-Money Laundering is a set of procedures and regulations designed to stop the generation of income through illegal actions. As a bank that puts you first, it is our responsibility to ensure that we do not do business with criminals.

Online and Offline Security

We have taken steps to ensure that, whether you are banking online on our site or making a transaction, you have all the information and insight you need to keep your accounts secure.

Comprehensive Security Tips

While we take strong measures to ensure the security of your financial transactions and the confidentiality of your information, it is extremely important that you also take precautions to ensure that your private data remains safe.

Detecting Fraud

Identity theft can happen to anyone. To prevent fraud, you have to be wary of any links that you open through emails that ask for your personal information. You also need to watch out for websites that pose as our site or another official site.

Payment Card Industry Data Security Standard

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle branded Credit / Debit / Prepaid cards from the major card schemes.

Service Organization Control 2

The SOC 2 certification is an assurance of the service organisation's principal service commitment in accordance with International Standard on Assurance Engagements (ISAE) 3000 issued by the International Auditing and Assurance Standards Board (IAASB).

Report fraud

If you believe you have responded to or received a fraudulent email or phone call, contact our Online Banking Support at +91 22 33311111 immediately. Also let us know if you have encountered a fraudulent website related to our group or any of our subsidiaries.

Talk to us

You can contact us with the contact below

India Helpline
+91 22 33311111

Customer Enquiries
customercareindia@bankfab.com

Head Office

First Abu Dhabi Bank PJSC
Unit Nos. 1101 and 1201, Platina Building
C-59, G-Block Bandra Kurla Complex, Bandra (East)
Mumbai 400 051, Maharashtra, India