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Fraud & Security

‘FAB is an Ambassador of the International Fraud Awareness week, hosted by the Association of Certified Fraud Examiners. To know more, please follow us on our social media pages.’


At FAB, protecting our customers from fraud is a key priority and we take pride in our stellar record of doing so.

We are always working to keep you safe by adopting global best practices in all we do. Rest assured that as our digital channels become more prevalent, they are matched in levels of security.


Always remember

01.

Scammers have now started creating fake websites which impersonate legitimate restaurants. Be vigilant when ordering food online.

02.

People have reported receiving SMS or emails impersonating reputable organizations with a link to make a payment first to get your order. This is a scam!

03.

Never give your card, account or OTP details to anyone who contacts you. Check with the source directly & verify these calls or messages. Be vigilant, be safe.

04.

Never reveal sensitive business or personal information on social media platforms. It can be used by fraudsters to gain knowledge about you. Be vigilant, be safe.

Please direct all fraud related communications to customersupport.oman@bankfab.com / FraudReferralOman@bankfab.com. The team will respond to all e-mails within two working days.

International Fraud Awareness Week


International Fraud Awareness Week

International Fraud Awareness Week

Tips on how to safeguard ourselves against potential fraud risk.
Watch videos
International Fraud Awareness Week

Stay vigilant and always be secure

Awareness and knowledge on fraud trends and how to protect yourself against them.
Watch videos

Together against fraud

At FAB, sophisticated near real-time monitoring technology can recognise suspicious transactions, backed by a dedicated team, who can take quick action as and when required.

If you suspect that you are victim of fraud or want to report any phishing, social engineering or security incident, please contact our Contact Centre on 80007 6076 or write to customersupport.oman@bankfab.com and FraudReferralOman@bankfab.com.

To block your FAB debit or credit card due to debit / credit card related fraud, or in case your FAB debit / credit card is stolen, please report to our Contact Centre on 80007 6076 or write to customersupport.oman@bankfab.com.

Contact Us

Telephone


Oman Helpline

800 76076


International Helpline

+968 24 761076

Address


Head Office

Muscat, Oman

P.O. Box 303

 

Working Hours


Sunday to Thursday

8:00 am to 2:00 pm

Customer Enquiries

 

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