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Fraud & Security

‘FAB is an Ambassador of the International Fraud Awareness week, hosted by the Association of Certified Fraud Examiners. To know more, please follow us on our social media pages.’

At FAB, protecting our customers from fraud is a key priority and we take pride in our stellar record of doing so. We are always working to keep you safe by adopting global best practices in all we do. Rest assured that as our digital channels become more prevalent, they are matched in levels of security.

Always remember

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    Scammers have now started creating fake websites which impersonate legitimate restaurants. Be vigilant when ordering food online.
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    People have reported receiving SMS or emails impersonating reputable organizations with a link to make a payment first to get your order. This is a scam!
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    Never give your card, account or OTP details to anyone who contacts you. Check with the source directly & verify these calls or messages. Be vigilant, be safe.
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    Never reveal sensitive business or personal information on social media platforms. It can be used by fraudsters to gain knowledge about you. Be vigilant, be safe.
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Please direct all fraud related communications to customersupport.oman@bankfab.com / FraudReferralOman@bankfab.com. The team will respond to all e-mails within two working days.

International Fraud Awareness Week

Stay vigilant and always be secure

#StaySecure with FAB and keep fraudsters locked out

Together against fraud

At FAB, sophisticated near real-time monitoring technology can recognise suspicious transactions, backed by a dedicated team, who can take quick action as and when required.

If you suspect that you are victim of fraud or want to report any phishing, social engineering or security incident, please contact our Contact Centre on 80007 6076 or write to customersupport.oman@bankfab.com and FraudReferralOman@bankfab.com.

To block your FAB debit or credit card due to debit / credit card related fraud, or in case your FAB debit / credit card is stolen, please report to our Contact Centre on 80007 6076 or write to customersupport.oman@bankfab.com.

Address

Head Office
Muscat, Oman
P.O. Box 303

Working Hours

Sunday to Thursday
8:00 am to 2:00 pm

Talk to us

You can contact us with the contact below

Oman Helpline
800 76076

International Helpline
+968 24 761076

Customer Queries
customersupport.oman@bankfab.com

Customer Complaints
customercomplaints.oman@bankfab.com