UAE 
Effective 28 February 2022, a monthly administration fee of AED 300 will be applicable towards customers who are not registered for digital channels.
| Account Features | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Minimum Monthly Average Balance | AED 50,000 | AED 250,000 | AED 500,000 | AED 10,000 | AED 10,000 |
| Fall below Fee (Per month) | AED 250 | AED 350 | AED 500 | AED 250 | AED 250 |
| Relationship Fee | Free | Free | Free | Free | Free |
| Account Maintenance Charges | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Account closure Fee within 0-12 month | AED 150 | AED 250 | AED 500 | AED 150 | AED 150 |
| Customer Package Changes Charges (Upgrade/Downgrade) |
AED 250 | AED 500 | AED 750 | N/A | N/A |
| Teller Transaction | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Internal Fund Transfer | Free | Free | Free | Free | Free |
| Foreign Currency cash Deposit / Withdrawal | 1% For All FCY currency | 1% For All FCY currency | 1% For All FCY currency | 1% For All FCY currency | 1% For All FCY currency |
| Teller Transaction | 2 Free transactions per month, thereafter AED 10 per transaction | 8 Free transactions per month, thereafter AED 10 per transaction | 20 Free transactions per month, thereafter AED 10 per transaction | Free | Free |
| Bulk AED cash deposit at teller counter and cash deposit centers | 0.10% for AED 0.50 Million up to AED 1 Million. 0.25% for amounts more than AED 1 Million aggregated across all branches and cash deposit centers on a daily basis. | Free for up to AED 1 Million. 0.15% for amounts more than AED 1 Million aggregated across all branches and cash deposit centers on a daily basis. | Free for up to AED 1 Million. 0.10% for amounts more than AED 1 Million aggregated across all branches and cash deposit centers on a daily basis. | Free | Free |
| Bulk AED cash withdrawal at teller counter and cash deposit centers | 0.10% for AED 0.50 Million up to AED 1 Million. 0.25% for amounts more than AED 1 Million aggregated across all branches and cash deposit centers on a daily basis. | Free for up to AED 1 Million. 0.15% for amounts more than AED 1 Million aggregated across all branches and cash deposit centers on a daily basis. | Free for up to AED 1 Million. 0.10% for amounts more than AED 1 Million aggregated across all branches and cash deposit centers on a daily basis. | Free | Free |
| 3rd payment Cheque encashment per instrument | Free | Free | Free | Free | N/A |
| Cheque Deposit | Free | Free | Free | Free | Free |
| Remittances | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Inward Remittances in Local Currency | Free | Free | Free | Free | Free |
| Inward Remittances in Foreign Currency | Free | Free | Free | AED 15 | AED 15 |
| Outward Telex Transfer - Central Bank (UAE) | AED 50 | AED 25 | AED 20 | AED 15 | AED 30 |
| Outward Telex Transfer - Other countries | AED 70 | AED 60 | AED 45 | AED 50 | AED 70 |
| Outward Remittance - Cancellation/ Amendments | AED 30 | AED 40 | AED 35 | AED 30 | AED 40 |
| Raising /Responding inquiries on behalf of customers | AED 30 | AED 40 | AED 35 | AED 30 | AED 40 |
| Inward /Outward Swift Copy Charges | AED 20 | AED 25 | AED 20 | AED 20 | AED 25 |
| Initiating a tracer of a payment to be changed to/ Cancellation of Remittance instruction (funds already remitted) |
AED 30 | AED 40 | AED 35 | AED 30 | AED 40 |
| Cheque Services | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Cheque Book Issuance charges | 1st chq Book Free | Free | Free | 1st chq Book Free | NA |
| Additional Cheque Book request | AED 1 per leaf | Free | Free | AED 1 per leaf | NA |
| Uncollected Cheque Book | AED 15 | AED 15 | AED 15 | AED 10 | NA |
| Cheque Returned Charges | AED 300 | AED 300 | AED 300 | AED 300 | NA |
| Stop Cheque (per request) | AED 100 | AED 60 | AED 30 | AED 20 | NA |
| Copies of Cheques/letters/other off- line documents available for last 5 years |
AED 40 | AED 35 | AED 30 | AED 35 | NA |
| Collection of Cheques outside UAE | AED 100 | AED 75 | AED 50 | AED 50 | NA |
| Post Dated cheques deposit (per Cheque) | AED 15 | AED 20 | AED 15 | AED 15 | NA |
| Post Dated cheques Stop Payment (per cheque) | AED 75 | AED 100 | AED 75 | AED 75 | NA |
| Standing Instructions | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Standing Instructions set up charges | AED 50 | AED 30 | AED 20 | AED 25 | AED 30 |
| Periodic Payment - Internally | Free | Free | Free | Free | Free |
| Periodic Payment - to another bank in UAE | AED 30 | AED 25 | AED 15 | AED 15 | AED 30 |
| Periodic Payment -to a bank outside UAE | AED 70 | AED 60 | AED 50 | AED 50 | AED 70 |
| Cancellation of Standing Instructions | AED 15 | AED 15 | AED 15 | Free | AED 15 |
| Amendment Charges | AED 10 | AED 15 | AED 15 | AED 10 | AED 15 |
| Failed Standing Instruction | AED 10 | AED 15 | AED 15 | AED 10 | AED 15 |
| Covering Instruction - set up | AED 30 | AED 30 | AED 30 | AED 30 | AED 30 |
| Demand Drafts and Cashier's Order | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Demand Draft Issuance | AED 30 | AED 20 | AED 15 | AED 20 | AED 25 |
| Demand Draft Amendments/ Cancellation /stop Payment | AED 100 | AED 50 | AED 30 | AED 15 | AED 20 |
| Statement Charges | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Monthly Statement | Free | Free | Free | Free | Free |
| Duplicate Account Statement | AED 10 per page max of 200 | AED 10 per page max of 200 | AED 5 per page max of 200 | Free | AED 10 per page max of 150 |
| Bank Certificate /Letter Requests | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Handling charges for general investigations | AED 30 | AED 30 | AED 30 | AED 25 | AED 25 |
| Balance confirmation charges | AED 100 | AED 100 | AED 100 | AED 100 | AED 100 |
| Under formation Letter | AED 750 | AED 500 | AED 250 | AED 250 | AED 250 |
| A/C Closure Certificate | AED 150 | AED 150 | AED 150 | AED 100 | AED 100 |
| Liability letter /No liability letter | AED 150 | AED 150 | AED 150 | AED 100 | AED 100 |
| Audit Confirmation Letter | AED 300 | AED 250 | AED 150 | AED 150 | AED 150 |
| Other reference letters (Good standard letter, account open date, ref letter showing the signature) |
AED 150 | AED 150 | AED 150 | AED 100 | AED 100 |
| Debit Card | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Debit Card Issuance | Free | Free | Free | Free | Free |
| Debit Card Replacement | AED 25 | AED 25 | AED 25 | AED 25 | AED 25 |
| Daily ATM Cash withdrawal limit | AED 50,000 | AED 50,000 | AED 50,000 | AED 50,000 | AED 50,000 |
| Daily POS Transaction Limit | AED 75,000 | AED 75,000 | AED 75,000 | AED 75,000 | AED 75,000 |
| UAE Switch (per Trnx) - Cash Withdrawal on other Bank ATM | AED 2 | AED 2 | AED 2 | AED 2 | AED 2 |
| ATM network linking all the GCC National Switches">GCCNET (per Trnx) - Cash Withdrawal | AED 6 | AED 6 | AED 6 | AED 6 | AED 6 |
| UAE Switch (per Trnx) - Balance Enquiry on other Bank ATM | AED 1 | AED 1 | AED 1 | AED 1 | AED 1 |
| Cash Withdrawal outside GCC (per Trnx) | AED 20 | AED 20 | AED 20 | AED 20 | AED 20 |
| GCCNET (per Trnx) - Balance Enquiry | AED 3 | AED 3 | AED 3 | AED 3 | AED 3 |
| International Transaction Fee for Purchase: In AED currency In non-AED currency |
2.5% of the Transaction amount 3.15%* of the Transaction amount |
2.5% of the Transaction amount 3.15%* of the Transaction amount |
2.5% of the Transaction amount 3.15%* of the Transaction amount |
2.5% of the Transaction amount 3.15%* of the Transaction amount |
2.5% of the Transaction amount 3.15%* of the Transaction amount |
| Copy of Sales slip | AED 25 | AED 25 | AED 25 | AED 25 | AED 25 |
| Particulars | Visa Business Platinum Credit Card | Visa Business Signature Standard Card |
|---|---|---|
| Annual Membership Fee | Free | AED 500 |
| Card Replacement Fee (Lost/Stolen/Damaged) | AED 50 | AED 75 |
| Min. monthly payment | 5% of the total o/s or AED 100 whichever is higher | 5% of the total o/s or AED 100 whichever is higher |
| Cash Advance limit | Upto 70% of the credit limit | Upto 70% of the credit limit |
| Interest on Retail Purchases | 3.25% pm | 3% pm |
| Interest on Cash Advance | 2.99% pm | 3% pm |
| Overlimit Fee | AED 275 | AED 275 |
| Late payment fee | AED 230 | AED 230 |
| Cash Advance Fee | 3% or AED 100 whichever is higher | 3% or AED 100 whichever is higher |
| Duplicate statement fee | AED 25 | AED 25 |
| International Transaction fee | Applicable VISA scheme charges | 0.49% of transaction value + Applicable VISA scheme charges |
| Payment due date | 25 days from statement date | 20 days from statement date |
| Liability letter fee | AED 50 | AED 50 |
| Quick cash loan & Fees | As per arrangement with Bank | As per arrangement with Bank |
| Early settlement fees for Quick cash | AED 100 | AED 100 |
| Channel Services: Internet Banking | Basic Account | Business Advantage | Business Preferred | Merchant Account | Call Account |
|---|---|---|---|---|---|
| Monthly Maintenance fee | AED 200 | AED 150 | Free | AED 200 | AED 200 |
| Token Issuance Fee (Per Token) | AED 100 | AED 100 | AED 100 | AED 100 | AED 100 |
*This fee is charged in addition to the standard processing fee charged by MasterCard International and is applicable to transactions performed in any currency other than UAE Dirhams
In line with the UAE's Value Added Tax (VAT) implementation from 1st January 2018, VAT at the rate of 5% will be levied on Fee and Charges specified herein, wherever applicable as per UAE law
Note - In line with the UAE's Value Added Tax (VAT) implementation from 1st January 2018, VAT at the rate of 5% will be levied on Fee and Charges specified herein, wherever applicable as per UAE law
