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Commercial Banking

Fees and Charges

Effective 28 February 2022, a monthly administration fee of AED 300 will be applicable towards customers who are not registered for digital channels.

Account Features Basic Account Business Advantage Business Preferred Merchant Account Call Account
Minimum Monthly Average Balance  10,000  250,000  500,000  10,000  10,000
Fall below Fee (Per month)  100  350  500  250  250
Monthly Maintenance Fee  250 N/A N/A N/A N/A


Account Maintenance Charges Basic Account Business Advantage Business Preferred Merchant Account Call Account
Account closure fee within 0-6 months of account opening  150  250  500  150  150
Trade License (TL) Expiry Fee  400  400  400  400  400


Teller Transaction Basic Account Business Advantage Business Preferred Merchant Account Call Account
Internal Fund Transfer Free Free Free Free Free
Foreign Currency cash Deposit / Withdrawal 1% For All FCY currency 1% For All FCY currency 1% For All FCY currency 1% For All FCY currency 1% For All FCY currency
Teller Transaction 2 Free transactions per month, thereafter  10 per transaction 8 Free transactions per month, thereafter  10 per transaction 20 Free transactions per month, thereafter  10 per transaction Free Free
Bulk  cash deposit at teller counter and cash deposit centers 0.10% for  0.50 Million up to  1 Million. 0.25% for amounts more than  1 Million aggregated across all branches and cash deposit centers on a daily basis. Free for up to  1 Million. 0.15% for amounts more than  1 Million aggregated across all branches and cash deposit centers on a daily basis. Free for up to  1 Million. 0.10% for amounts more than  1 Million aggregated across all branches and cash deposit centers on a daily basis. Free Free
Bulk  cash withdrawal at teller counter and cash deposit centers 0.10% for  0.50 Million up to  1 Million. 0.25% for amounts more than  1 Million aggregated across all branches and cash deposit centers on a daily basis. Free for up to  1 Million. 0.15% for amounts more than  1 Million aggregated across all branches and cash deposit centers on a daily basis. Free for up to  1 Million. 0.10% for amounts more than  1 Million aggregated across all branches and cash deposit centers on a daily basis. Free Free
3rd payment Cheque encashment per instrument Free Free Free Free N/A
Cheque Deposit Free Free Free Free Free


Remittances Basic Account Business Advantage Business Preferred Merchant Account Call Account
Inward Remittances in Local Currency Free Free Free Free Free
Inward Remittances in Foreign Currency Free Free Free  15  15
Outward Telex Transfer - Central Bank (UAE)  50  25  20  15  30
Outward Telex Transfer - Other countries  70  60  45  50  70
Outward Remittance - Cancellation/ Amendments  30  40  35  30  40
Raising /Responding inquiries on behalf of customers  30  40  35  30  40
Inward /Outward Swift Copy Charges  20  25  20  20  25
Initiating a tracer of a payment to be changed to/
Cancellation of Remittance instruction
(funds already remitted)
 30  40  35  30  40


Cheque Services Basic Account Business Advantage Business Preferred Merchant Account Call Account
Cheque Book Issuance charges 1st chq Book Free Free Free 1st chq Book Free NA
Additional Cheque Book request  1 per leaf Free Free  1 per leaf NA
Uncollected Cheque Book  15  15  15  10 NA
Cheque Returned Charges  300  300  300  300 NA
Stop Cheque (per request)  100  60  30  20 NA
Copies of Cheques/letters/other
off- line documents available for last 5 years
 40  35  30  35 NA
Collection of Cheques outside UAE  100  75  50  50 NA
Post Dated cheques deposit (per Cheque)  15  20  15  15 NA
Post Dated cheques Stop Payment (per cheque)  75  100  75  75 NA


Standing Instructions Basic Account Business Advantage Business Preferred Merchant Account Call Account
Standing Instructions set up charges  50  30  20  25  30
Periodic Payment - Internally Free Free Free Free Free
Periodic Payment - to another bank in UAE  30  25  15  15  30
Periodic Payment -to a bank outside UAE  70  60  50  50  70
Cancellation of Standing Instructions  15  15  15 Free  15
Amendment Charges  10  15  15  10  15
Failed Standing Instruction  10  15  15  10  15
Covering Instruction - set up  30  30  30  30  30


Demand Drafts and Cashier's Order Basic Account Business Advantage Business Preferred Merchant Account Call Account
Demand Draft Issuance  30  20  15  20  25
Demand Draft Amendments/ Cancellation /stop Payment  100  50  30  15  20


Statement Charges Basic Account Business Advantage Business Preferred Merchant Account Call Account
Monthly Statement Free Free Free Free Free
Duplicate Account Statement  10 per page max of 200  10 per page max of 200  5 per page max of 200 Free  10 per page max of 150


Bank Certificate /Letter Requests Basic Account Business Advantage Business Preferred Merchant Account Call Account
Handling charges for general investigations  30  30  30  25  25
Under formation Letter  750  500  250  250  250
A/C Closure Certificate  150  150  150  100  100
Other letters
(Good standard letter, account open date,
ref letter showing the signature)
 150  150  150  100  100


Letter Requests Email Courier Client Service Center
IBAN Letter No charge  200 + 5% VAT  300 + 5% VAT
Reference Letter No charge  200 + 5% VAT  300 + 5% VAT
Balance Confirmation Letter No charge  200 + 5% VAT  300 + 5% VAT
Capital Letter  100 + 5% VAT  200 + 5% VAT  300 + 5% VAT
Liability Letter  100 + 5% VAT  200 + 5% VAT  300 + 5% VAT
No Liability Letter  100 + 5% VAT  200 + 5% VAT  300 + 5% VAT


Debit Card World Debit Commercial Card
Debit Card one time issuance fee  100
Debit Card Replacement fee  25
Daily ATM Cash withdrawal limit  50,000
Daily POS Transaction Limit  75,000
International Transaction Processing Fee** 2.61% of transaction value + Applicable scheme charges
Fee for using a Non-FAB ATM (per transaction) Other banks' ATMs in the UAE:  2
Other banks' ATMs in the GCC:  6
Other banks' ATMs (internationally):  20
Balance Enquiry Transactions using ATM (per transaction) FAB ATM: Free
Other banks' ATMs in the UAE:  1
Other banks' ATMs in the GCC:  3
Copy of Sales slip  25


Credit Card Onyx Commercial Credit Card Silver Commercial Credit Card
Annual Membership Fee  2,500  400
Supplementary Card Annual Membership Fee  2,500  400
Card Replacement Fee  250  75
Minimum monthly payment 5% of the total o/s or  100 whichever is higher 5% of the total o/s or  100 whichever is higher
Interest on Retail Purchases 3.99% per month 3.99% per month
Overlimit Fee  300  300
Late payment fee  230  230
Duplicate statement fee  25  25
International Transaction fee** 2.61% of transaction value + Applicable scheme charges 2.61% of transaction value + Applicable scheme charges
Payment due date 25 days from statement date 25 days from statement date
Liability letter fee  150  150
Cash Advance Not Applicable Not Applicable
Balance Transfer / Quick Cash As per arrangement with Bank As per arrangement with Bank


Channel Services: Internet Banking Basic Account Business Advantage Business Preferred Merchant Account Call Account
Monthly Maintenance fee  200  150 Free  200  200
Token Issuance Fee (Per Token)  100  100  100  100  100

**This fee will be in addition to the standard processing fee charged by Mastercard. Foreign currency purchases and ATM cash withdrawals are converted into AED by the card scheme (Mastercard or Visa) using their applicable exchange rates on the day the conversion is made.

*In line with the UAE's Value Added Tax (VAT) implementation from 1st January 2018, VAT at the rate of 5% will be levied on Fee and Charges specified herein, wherever applicable as per UAE law.

*Please note that the document must be downloaded and opened with Adobe Reader.

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