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Wallet Shield

A lost or stolen wallet is more than just inconvenience and monetary loss. It takes away your peace of mind and puts you completely off track. Wallet Shield covers fraudulent transactions on your lost or stolen credit cards, robbed or stolen cash as well as for theft of identification papers or keys.


To apply, send Short Message Service (SMS) ‘WS’ to 2121.

Benefits include:

  • Node Minus Alt
    Robbed or stolen cash – a maximum limit of Arab Emirate Dirhams (AED) 1,000
  • OR
  • Node Minus Alt
    Fraudulent transactions on lost or stolen credit cards at a maximum limit of AED 14,000 on First Abu Dhabi Bank (FAB) Credit Cards and AED 7,000 for other banks credit cards
  • OR
  • Node Minus Alt
    Loss of keys and identification papers – a maximum limit of AED 600 for keys and a maximum limit of AED 1,400 for identification papers
  • OR

Get in touch

Need more help?

Contact us anytime for further assistance or check out our FAQ page for more information.

For customers within the UAE For customers outside of the UAE
600 52 5500 +971 2 681 1511