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Wallet Shield

A lost or stolen wallet is more than just inconvenience and monetary loss. It takes away your peace of mind and puts you completely off track. Wallet Shield covers fraudulent transactions on your lost or stolen credit cards, robbed or stolen cash as well as for theft of identification papers or keys.

To apply, send Short Message Service (SMS) ‘WS’ to 2121.

Benefits include:

  • Robbed or stolen cash – a maximum limit of Arab Emirate Dirhams (AED) 1,000
  • Fraudulent transactions on lost or stolen credit cards at a maximum limit of AED 14,000 on First Abu Dhabi Bank (FAB) Credit Cards and AED 7,000 for other banks credit cards
  • Loss of keys and identification papers – a maximum limit of AED 600 for keys and a maximum limit of AED 1,400 for identification papers

For policy terms and conditions, click here.


Can't find what you are looking for?

We are currently experiencing higher call volumes than usual. We encourage you to use the FAB Mobile application and check our Frequently Asked Questions (FAQs) page.

 

 

Customer Service

600525500

International

+971(2)6811511

Ratibi Service

600522298

International

+971(2)4996279

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First Abu Dhabi Bank

First Abu Dhabi Bank P.J.S.C

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