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What’s new on FAB Mobile

Spin & Win!

Take your FAB Rewards for a spin! Our new feature lets you redeem FAB Rewards for a turn at the wheel where you can win exciting, guaranteed prizes.

New: Card Control

Budget your spending and safeguard against fraudulent activity on your card. Our new ‘Card Control’ feature lets you disable ATM withdrawals (both UAE and abroad) and international in-store purchases. Learn more

Travel smarter!

Now, get travel cover in minutes through the FAB Mobile. Simply choose your travel options, apply and get the right cover delivered to your inbox! Learn more

Get your Investor Number (NIN)

Now, you can get your Investor Number for the Abu Dhabi Securities Exchange (ADX) or Dubai Financial Markets (DFM) without leaving FAB Mobile. Tap ‘IPO’ under the Payments tab.

Chat with your Relationship Manager

We’ve made it more secure for Elite customers to get in touch with their Relationship Manager through FAB Mobile. Simply tap the ‘Here for you’ banner on the home screen or on the main menu.

Instant Transfers to UK & EU

You can now make an instant transfer to the UK and 23 countries in the Eurozone, for an all-inclusive fee of AED 100. Select ‘Instant Transfer’ under International Transfers.

We’ll bring the bank to you

You can do a whole lot of your banking, from the comfort of your home or from wherever you are. Take a look at some of the key features and services available on FAB Mobile. We also add new features regularly, so keep an eye out on ‘What’s New’ section right here.

Subscribe to IPOs instantly

Growing your wealth has never been easier. In a few taps, you can subscribe to leading IPOs in the region through FAB Mobile. Simply enter your Investor Number, choose the IPO and investment amount and subscribe! That’s it.

Banking made extra secure

We’ve taken digital security up a few notches! Our new security platform uses advanced learning insights along with your Emirates ID info to ensure that only YOU approve digital transactions.

Read more about our digital security
Read more about our digital security
Read more about our digital security
Read more about our digital security

Banking made extra secure

We’ve taken digital security up a few notches! Our new security platform uses advanced learning insights along with your Emirates ID info to ensure that only YOU approve digital transactions.

Read more about our digital security
Read more about our digital security
Read more about our digital security
Read more about our digital security

Sign up for a product instantly on FAB Mobile

Get the following cards on the mobile app

Need help with using FAB Mobile? Here are handy guides to assist you.

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Scan to download FAB mobile app

FAB Mobile puts the power of the bank in your hands.

Spend, save and stay on top of your everyday transactions, from just about anywhere.

  • Manage your account, debit & credit cards

    Check your balances, make payments on time and stay on track.

  • Sign up for a product instantly on FAB mobile

    Get what you need with a few taps.

  • Enjoy exciting benefits

    Earn and redeem Rewards plus enjoy cashback and exciting discounts.

  • Manage your payments

    Make all your payments on time and ensure your bills are paid.

  • Pay the easy way with Apple Pay

    Enjoy fast, secure payments in just a few taps with Apple Pay.

Frequently Asked Questions

 
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What is FAB Mobile?

FAB Mobile is the banking application of First Abu Dhabi Bank, which is compatible with Apple and Android devices. FAB Mobile allows you to securely and seamlessly do your everyday banking from anywhere, and at any time. FAB Mobile supports both English and Arabic languages.

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How can I get the FAB Mobile app?

Search for 'FAB Mobile' on the following app stores Download the app and follow the on-screen instructions to securely register your account or credit card on the app.
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What do I need to start using FAB Mobile?

If you’re an existing customer, you need
  • your Customer Number (that’s sent to your registered email address) or debit card number or credit card number
  • a smart phone (iPhone or Android)
  • a secure internet connection either Wi-Fi or 3G with data services
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What operating system do I need to access all the features of FAB Mobile?

You can access all features of FAB Mobile in the latest OS version and the previous two versions for both iOS and Android. Eg. if the latest Android version is 10, FAB Mobile will be compatible with Android 8 and above. You can also check the compatibility of your device on the app store.

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How secure is FAB Mobile?

At FAB, your security is our foremost concern. We want you to feel confident about transacting anywhere, anytime. That’s why we’ve introduced a state-of-the-art authentication to reduce fraud and ensure you bank safely.

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Can I use FAB Mobile on other devices?

Yes, you can download and register for FAB Mobile on up to three devices.

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I use FAB Online Banking, so will I get automatically registered to FAB Mobile?

No, our new secure method of authentication requires you to register to FAB Mobile using your Emirates ID and a video selfie. Once you’re registered, you will need to approve all Online Banking transactions through the FAB Mobile app.

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Do I have to pay to use FAB Mobile?

You can download FAB Mobile and use most of the services for free. You will incur costs for certain transfers.

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What if I lose my mobile phone?

You can call our contact centre immediately on 600525500 (within the UAE) or +971(2)6811511 (internationally).

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How can I unlock FAB Mobile?

Go to the FAB Mobile login screen, tap the 'Forgot PIN' option and follow the steps to instantly unlock your mobile banking access.

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Can I use FAB Mobile when I’m outside the UAE?

Yes you can login and access your account and cards if you have Wi-Fi connectivity or are subscribed to roaming data service through your operator.

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Can I open an account through FAB Mobile even if I don’t have any FAB product?

Yes, all you need is your Emirates ID. Simply download the app, choose the account or credit card you want and sign up. You will need to verify your Emirates ID and go through the security verification. But you can open an account in minutes.

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What type of accounts can I open through FAB Mobile?

Click here to see the accounts and also the eligibility criteria for the accounts.

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I cannot log into my account / I keep getting a system maintenance error?

If you’re unable to log in or access your account, try updating the app or try again in some time. If the issue persists, get in touch with us.

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Can I temporarily block by credit card through FAB Mobile?

Yes, you can. Simply tap the Cards tab on your home screen, select the card and tap the ‘Freeze Card’ option.

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In case I’ve lost my credit card, can I block it through FAB Mobile?

Yes, you can block and get a replacement card through FAB Mobile. Simply tap ‘Block and Replace’ under Cards tab.

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Can I update my registered email or mobile number on FAB Mobile?

Yes, you can. From the main menu on top right corner of the home screen, tap Edit Profile and choose the ‘Personal Details’ tab. Now, you update your email or mobile number.

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My account documents - visa, passport, Emirates ID – have expired. Can I update them on FAB Mobile?

Yes, you can. From the main menu on top right corner of the home screen, tap Edit Profile and choose the ‘Documents’ tab. Now, you can upload your updated documents. Your successfully uploaded documents will be processed within 3-4 working days.

Get in touch

Need more help?

Contact us anytime for further assistance or check out our FAQ page for more information.

For customers within the UAE For customers outside of the UAE
600 52 5500 +971 2 681 1511