Sign up for an account or get a credit card with just your Emirates ID
What’s new on FAB Mobile
Win a smartphone
Make two transactions if you’re an existing customer or get a FAB product on the app if you’re a new customer. 30 smartphones to be won until 19 Aug. Draws on June 20, July 25, August 22.
We’ve equipped our branch staff with tablet devices to help you sign up for accounts, credit cards or personal loans. Save time, effort, and the planet by skipping the paperwork.
Checked out the FAB Rewards Shop?
You can now redeem FAB Rewards for over 1,300 products from your favourite brands across electronics, fragrances, appliances and more through FAB Mobile. Tap the ‘Shop’ icon on the Rewards page.
Get an Islamic Account instantly
If you’re a new customer, you can now get an Islamic Current or Savings Accounts through FAB Mobile. Skip the paperwork and securely sign up for an account in minutes using just your Emirates ID.
We’ve taken digital security up a few notches! Our new security platform uses advanced learning insights along with your Emirates ID info to ensure that only YOU approve digital transactions.
FAB Mobile puts the power of the bank in your hands.
Spend, save and stay on top of your everyday transactions, from just about anywhere.
Manage your account, debit & credit cards
Check your balances, make payments on time and stay on track.
Sign up for a product instantly on FAB Mobile
Get what you need with a few taps.
Enjoy exciting benefits
Earn and redeem Rewards plus enjoy cashback and exciting discounts.
Manage your payments
Make all your payments on time and ensure your bills are paid.
Frequently Asked Questions
What is FAB Mobile?
FAB Mobile is the banking application of First Abu Dhabi Bank, which is compatible with Apple and Android devices. FAB Mobile allows you to securely and seamlessly do your everyday banking from anywhere, and at any time. FAB Mobile supports both English and Arabic languages.
How can I get the FAB Mobile app?
Search for 'FAB Mobile' on the following app stores
Download the app and follow the on-screen instructions to securely register your account or credit card on the app.
What do I need to start using FAB Mobile?
If you’re an existing customer, you need
your Customer Number (that’s sent to your registered email address) or debit card number or credit card number
a smart phone (iPhone or Android)
a secure internet connection either Wi-Fi or 3G with data services
What operating system do I need to access all the features of FAB Mobile?
You can access all features of FAB Mobile in the latest OS version and the previous two versions for both iOS and Android. Eg. if the latest Android version is 10, FAB Mobile will be compatible with Android 8 and above. You can also check the compatibility of your device on the app store.
How secure is FAB Mobile?
At FAB, your security is our foremost concern. We want you to feel confident about transacting anywhere, anytime. That’s why we’ve introduced a state-of-the-art authentication to reduce fraud and ensure you bank safely.
Can I use FAB Mobile on other devices?
Yes, you can download and register for FAB Mobile on up to three devices.
I use FAB Online Banking, so will I get automatically registered to FAB Mobile?
No, our new secure method of authentication requires you to register to FAB Mobile using your Emirates ID and a video selfie. Once you’re registered, you will need to approve all Online Banking transactions through the FAB Mobile app.
Do I have to pay to use FAB Mobile?
You can download FAB Mobile and use most of the services for free. You will incur costs for certain transfers.
What if I lose my mobile phone?
You can call our contact centre immediately on 600525500 (within the UAE) or +971(2)6811511 (internationally).
How can I unlock FAB Mobile?
Go to the FAB Mobile login screen, tap the 'Forgot PIN' option and follow the steps to instantly unlock your mobile banking access.
Can I use FAB Mobile when I’m outside the UAE?
Yes you can login and access your account and cards if you have Wi-Fi connectivity or are subscribed to roaming data service through your operator.
Can I open an account through FAB Mobile even if I don’t have any FAB product?
Yes, all you need is your Emirates ID. Simply download the app, choose the account or credit card you want and sign up. You will need to verify your Emirates ID and go through the security verification. But you can open an account in minutes.
What type of accounts can I open through FAB Mobile?
Click here to see the accounts and also the eligibility criteria for the accounts.
I cannot log into my account / I keep getting a system maintenance error?
If you’re unable to log in or access your account, try updating the app or try again in some time. If the issue persists, get in touch with us.
Can I temporarily block by credit card through FAB Mobile?
Yes, you can. Simply tap the Cards tab on your home screen, select the card and tap the ‘Freeze Card’ option.
In case I’ve lost my credit card, can I block it through FAB Mobile?
Yes, you can block and get a replacement card through FAB Mobile. Simply tap ‘Block and Replace’ under Cards tab.
Can I update my registered email or mobile number on FAB Mobile?
Yes, you can. From the main menu on top right corner of the home screen, tap Edit Profile and choose the ‘Personal Details’ tab. Now, you update your email or mobile number.
My account documents - visa, passport, Emirates ID – have expired. Can I update them on FAB Mobile?
Yes, you can. From the main menu on top right corner of the home screen, tap Edit Profile and choose the ‘Documents’ tab. Now, you can upload your updated documents. Your successfully uploaded documents will be processed within 3-4 working days.
Please be aware that the external site policies, may differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab
We are currently experiencing higher call volumes than usual. We encourage you to use the FAB Mobile application and check our Frequently Asked Questions (FAQs) page.
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