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General Information

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What is FAB Accelerator?

The Accelerator Programme is a hard bundle of a Current Account and a Credit Card. Customers can choose one of the three tiers available under the Accelerator Programme. Under Accelerator, customers are entitled to a Welcome Bonus, privileged account benefits, exciting loyalty benefits on credit card spends, as well as additional benefits every time on availing other eligible products from FAB.

Which Credit Card can I apply for with Accelerator?

You can choose a Credit Card from our suite of Credit Cards under the Accelerator Programme, subject to eligibility.

Which Current Account can I apply for with Accelerator?

You can choose a Current Account from our suite of Current Accounts under the Accelerator Programme, subject to eligibility.

How many tiers are there in the Accelerator Programme?

There are three different tiers available under Accelerator – Booster, Booster Plus and Turbo Booster. All the benefits of the Accelerator Programme are based on these tiers.

Can I change my Accelerator Tier?

Yes, you can change your Accelerator Tier at any time. Please call our call center at 600525500 and place your request.

How many loyalty programs are there in the Accelerator Programme?

Customers get a choice of three Loyalty Programs – First Cashback, First Miles and First Rewards

Can I change my loyalty program?

Customers can change the loyalty program from miles to rewards to cash back and vice versa any time. Change in the loyalty program will be instantly applied but existing balance on the loyalty program will not be transferred to the new loyalty scheme.

Is the Accelerator Programme available for Islamic products?

The Accelerator Programme is available on conventional products only at this point of time.

What do I need to do to cancel my subscription for the Accelerator Programme?

Please call our call center at 600525500 and place your request.

We are currently experiencing higher call volumes than usual. We encourage you to use the FAB Mobile app and check our .

 

 

Customer Service

600525500

International

+971(2)6811511

Ratibi Service

600522298

International

+971(2)4996279

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