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General Information

Frequently asked questions

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What is FAB Accelerator?

The Accelerator Programme is a hard bundle of a Current Account and a Credit Card. Customers can choose one of the three tiers available under the Accelerator Programme. Under Accelerator, customers are entitled to a Welcome Bonus, privileged account benefits, exciting loyalty benefits on credit card spends, as well as additional benefits every time on availing other eligible products from FAB.

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Which Credit Card can I apply for with Accelerator?

You can choose a Credit Card from our suite of Credit Cards under the Accelerator Programme, subject to eligibility.

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Which Current Account can I apply for with Accelerator?

You can choose a Current Account from our suite of Current Accounts under the Accelerator Programme, subject to eligibility.

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How many tiers are there in the Accelerator Programme?

There are three different tiers available under Accelerator – Booster, Booster Plus and Turbo Booster. All the benefits of the Accelerator Programme are based on these tiers.

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Can I change my Accelerator Tier?

Yes, you can change your Accelerator Tier at any time. Please call our call center at 600525500 and place your request.

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How many loyalty programmes are there in the Accelerator Programme?

Customers get a choice of three Loyalty Programmes – First Cashback, First Miles and First Rewards.

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Can I change my loyalty programme?

Customers can change the loyalty programme from miles to rewards to cash back and vice versa any time. Change in the loyalty programme will be instantly applied but existing balance on the loyalty programme will not be transferred to the new loyalty scheme.

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Is the Accelerator Programme available for Islamic products?

The Accelerator Programme is available on conventional products only at this point of time.

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What do I need to do to cancel my subscription for the Accelerator Programme?

Please call our call center at 600525500 and place your request.

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Need more help?

Contact us anytime for further assistance or check out our FAQ page for more information.

For customers within the UAE For customers outside of the UAE
600 52 5500 +971 2 681 1511