FAB Security Measures enabling secure online banking

A basic security feature required to make transactions through debit card or credit card on ATMs and POS.

Unique Customer id and a password are required to access FAB Online Banking.

Password must be alphanumeric, complex and must be minimum 10 characters. It must be changed every 90 days.

Online Banking account will be locked out after 3 unsuccessful attempts. Customer need to call FAB customer care and the account will be unlocked after due verification.

Approve or decline requests provide an additional verification step to confirm that the person initiating a transaction is the authorised FAB customer. When performing certain activities such as online transactions or beneficiary additions, a secure notification will be sent to your FAB Mobile app where you can approve or decline the request. This authentication method enhances security by eliminating the need for a One Time Password (OTP).

To safeguard the customer from the risk of disclosure of personal data through social engineering or shoulder surfing, only few digits of the mobile number and credit card no. are displayed.

Instant Alert service sends instant SMS/E-mail alerts to the customer for critical activities such as log on to the net banking, transaction successful and declines while adding beneficiaries for carrying out Third Party transactions.

The webpage of the FAB Bank's internet banking server is identified by means of a digital certificate provided by a third party certifying agency to assure its customer that they are logging on the bank’s original banking site and not a phishing link.

Fund Transfer can only be made to the beneficiaries only after 24 hours waiting period.

TLS is the leading security protocol on the Internet which allows secure communication.

256 bit encryption refers to the size of the key used to encrypt the message. A longer key means the encryption is more random.

Specific Limits can be set to limit the amount of money transfer to a third party.

All high valued transactions are being monitored by various FAB teams.

If there is no activity by customer on FAB online banking account for few minutes, then FAB customer will be securely signed off automatically.

FAB Customer Service will assist you for account related activates only after confirming your identity through SMS OTP sent to your mobile device and/or additional verification questions as needed.