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Security and Certifications

Please refrain from sharing your account details and OTP with anyone who contact you via SMS, WhatsApp or Email, posing as FAB and claim that you won a prize or your cards has been blocked or expired. If you receive any suspicious messages, please report to , or to FAB Contact Centre 600 52 5500.

Your complete security checklist.

US Patriot Act Certification

As a bank that maintains correspondent accounts in the United States, and in order to prevent money laundering, we have completed UA Patriot Act certification for use by any financial institution that requires it.

AML Certifications

AML, or Anti-Money Laundering, is a set of procedures and regulations designed to stop the generation of income through illegal actions. As a bank that puts you first, it’s our responsibility to ensure we don’t do business with criminals.

Online and Offline Security

We’ve taken steps to ensure that whether you’re banking online on our site or making a transaction through an ATM or one of your cards, you have all the information and insight you need to keep your accounts secure.

Comprehensive Security Tips

While we take strong measures to ensure the security of your financial transactions and the confidentiality of your information, it’s extremely important that you also take precautions to ensure that your private data remains safe.

Detecting Fraud

Identity theft can happen to anyone. In order to prevent it, you have to be weary of any links that you open through emails that ask for your personal information. You also need watch out for websites that pose as our site or another official site.

Payment Card Industry Data Security Standard

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle branded Credit / Debit / Prepaid cards from the major card schemes (Visa, Master, JCB, American Express & Discover).

Service Organization Control 2

The SOC 2 certification is an assurance on the service organization’s principal service commitment in accordance with International Standard on Assurance Engagements (ISAE) 3000 issued by International Auditing and Assurance Standards Board (IAASB).

Report fraud

If you believe you responded to or received a fraudulent email or phone call, immediately contact our Online Banking Support at 600525500. Also let us know if you've encountered a fraudulent website related to our group or any of our subsidiaries.

Talk to us

You can contact us with the contact below

For customer calling from UAE (Open 24/7)
600 52 5500

For customer calling from outside UAE
+971 2 681 1511

Head Office

First Abu Dhabi Bank
Al Qurm – Business Park
P.O. Box 6316
Abu Dhabi, United Arab Emirates