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Take action to avoid account closure
If you would like your account to remain active, simply deposit money to your account to maintain a positive balance.
If the total balance of your account continues to remain zero or negative after 60 days from our communication, the Bank will close your account, including any linked debit card(s) and cheque book(s), without any further notice.
Please be aware of any outstanding cheques that would be affected by the closure. Please make other arrangements for any recurring payments, as all standing orders will be canceled prior to the account being closed.
Look through this website for details on the benefits of your account, as well as information on other great products and services we offer.
Frequently Asked Questions
Why is First Abu Dhabi Bank closing my account(s)?
Any accounts with no activity for the past six months or more will be closed by the bank as per our policy. Further, your account is having a zero or negative balance at present.
I am holding two/more than two accounts with FAB, Will you close all my accounts?
Any accounts that have not had any customer-initiated transaction for the past six months or more, will be closed
When will FAB close my account(s)?
Account(s) will be closed 60 days after our original communication to the customer.
How can I keep my account active?
For an account to remain active, simply deposit money to the account to make the balance positive. If the account continues with a zero or negative balance 60 days from our original communication, FAB will close the account.
How much do I need to deposit in my account to ensure it has a positive balance and stays active?
Check your existing account balance through the FAB Mobile app, Online banking, phone banking or by visiting the nearest branch. Top-up your account to maintain the minimum balance required to avoid closure. Click here to view our service and tariff guide.
What will happen to standing instructions linked to my account?
All standing orders will be cancelled prior to the account being closed. Please be aware of any outstanding cheques you may have issued which would be affected by the closure.
Can I re-open my account at a later stage?
You may apply to open a new account through the FAB Mobile app, Online banking, phone banking or at a FAB branch, with the required documents. Any new account opening request will be subject to FAB’s polices at that time.
Can I continue using my cheque book and debit card post the closure of my account?
Debit card(s) and cheque book(s) linked to this account will be cancelled and are no longer valid after the account closure.
Where do I go for more information?
If you have any questions, please call:
| Elite & Private Banking | 800 40000 or contact your relationship manager | +971 2 499 6599 |
| FAB Islamic | 8002200 | +971 2 499 6299 |
| Others | 600 52 5500 | +971 2 6811 511 |
What happens to the existing balance in my account when the account is closed? Will I be contacted if the balance is negative?
Your account will be closed if the balance is zero or negative. You will not be contacted for any negative balance other than the communication already received from FAB.