Smart, Easy and Secure Banking
Approve your online payments in the FAB Mobile app.
We’ve made online payments simpler and safer. Instead of entering a one-time password (OTP), you can now approve or decline transactions directly in the FAB Mobile app.
No codes. No copying. Just one tap.
Important security reminders
FAB will never ask you to approve a transaction you didn’t initiate
Always review the merchant's name and amount before approving
Decline the transaction immediately if something looks suspicious
FAB will never ask you to approve a transaction you didn’t initiate
Always review the merchant's name and amount before approving
Decline the transaction immediately if something looks suspicious
Changes
When you make a purchase online, you’ll now receive an approval request in the FAB Mobile app instead of copying and pasting an OTP code.
You simply:
This helps protect you from fraud, while keeping your payments quick and easy.
Why this is better for you
How it works
01
Make a payment online as usual
02
When prompted, you will receive a push notification from FAB
03
Open the FAB Mobile app to view the transaction
04
Tap ‘Approve’ or ‘Decline’ to complete request
That’s it.
Please remember
FAB will never ask you to share passwords, PINs, or approval requests with anyone. Only approve transactions you recognise. If something looks unfamiliar, always choose ‘Decline’.
Get ready
To use this feature smoothly:
Frequently Asked Questions (FAQs)
In-app approval allows you to securely confirm online card payments by simply tapping ‘Approve’ or ‘Decline’ in the FAB Mobile app. Each request is linked to a specific transaction and can only be used once.
Smarter security. Zero codes.
- More secure
No OTPs to intercept or share. Approvals stay protected within the app. - Instant and reliable
Receive approval requests instantly via app notifications. - Simple and convenient
One tap to approve or decline. No copying or entering codes.
- Keep your FAB Mobile app updated
- Enable push notifications so you never miss an approval request
- Regularly review your card transactions in the app
- Make an online purchase using your FAB Credit or Debit Card
- You’ll receive an approval notification in the FAB Mobile app
- Open the app to review the transaction details
- Tap ‘Approve’ to complete the payment or ‘Decline’ to stop it
Try the steps below:
- Ensure you’re logged into the latest version of the FAB Mobile app
- Check that push notifications are enabled
- Confirm your device has an active internet connection
- Open the app manually and check your notifications for any update requests
- Retry the transaction if the request expires
No. Online card transactions are now confirmed through ‘Approve’ or ‘Decline’ requests in the FAB Mobile app.
The payment will be cancelled immediately and your card will remain protected.
Yes. In-app approvals apply to eligible online transactions made with FAB Credit and Debit Cards.
The transaction will expire in 3 minutes and won’t be completed. You can retry the purchase to receive a new approval request.
Contact us on 600 545 500
Need more help? Get in touch.
Contact us anytime for further assistance or check out our FAQ page for more information.
| For customers within the UAE | For customers outside of the UAE | ||
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600 52 5500 | |
+971 2 681 1511 |